Northern Rivers NSW
Hot water, blocked drains, burst pipes, taps and toilets. Licensed plumbers across the Northern Rivers, Yamba to Byron and inland to Grafton.
Every job also includes a free whole-home plumbing check. Hot water, drains, taps, meter and roof, written down and left with you.
★★★★★5.0 on Google 7 days a weekLicensed & insured
The Graywater guarantee
Most places send someone out, have a look, and book you in again. We come to finish it. If what we came for is not right when we leave, we come back at no charge until it is. No second callout, no second invoice, no argument about it.
Covers the fault we came for. New faults, and work you have asked us to stage or order parts for, are quoted separately.
Most of it comes down to six things. Tap any one and it will ring us.
Repairs and replacements, electric, gas and heat pump. Most changeovers done the same day.
Call about hot water →Jetted clear, then a camera down the line so you know what caused it and whether it will come back.
Call about a blockage →Water off, damage contained, leak traced and repaired. Slab and wall leaks located without guesswork.
Call about a leak →Dripping, running, or not flushing. Mixers, cisterns, suites and the parts that actually last.
Call about a tap →Leaks found and sealed, gutters and downpipes cleared and re-run before the next big storm.
Call about a roof leak →Licensed gas work. Appliance installs, gas lines, leak testing and compliance certificates.
Call about gas →No hold music, no ticket number, no waiting for someone to call you back to book the call.
Two minutes. We work out whether it is urgent or whether it can wait until tomorrow.
Agreed up front on the day, once we have seen it. No clock ticking while you watch.
Most jobs finished on the first visit, then the free whole-home check written up before we leave.
Nothing here is a slogan. It is how the work actually gets done.
Drains get a camera. Leaks get traced. Finding the cause is how we back the guarantee, because guessing means coming back for free.
While we are there we go through the hot water, drains, taps, meter and roof, and leave it written down. You get to plan for what is coming instead of finding out the hard way.
Nobody here works to a sales target. If the unit has years left in it, that is what you will be told, and we will quote the repair.
Every job is done under our licence, and gas and backflow work leaves you with the compliance paperwork you are meant to have.
Vehicles run stocked, so most jobs are finished on the first visit rather than booked in for a second.
“The only plumber that answered my call when my old pressure pump died late on a Saturday afternoon. Arrived the next morning to fix the problem.”
“Replaced our hot water system, basically an emergency due to a medical condition. Helpful, polite and efficient, and arrived organised and ready to go.”
“As a shopfitter I have worked with many different plumbers over the years. I recommend Graywater for plumbing services.”
Close to a hundred kilometres of coast, plus the valley behind it. If you are somewhere in between, ring and ask.
If it can wait until business hours, give us the details and we will come back to you. Anything that is leaking right now, please ring instead.
Two minutes on the phone and you will know whether it is urgent, roughly what it costs, and when we can be there.
Describe what it is doing and you will know straight away whether it is urgent, roughly what it costs, and when we can get there.
Call 0402 180 829